Selected Work

Enterprise engagements across financial services, insurance, and hospitality. We partner with organizations navigating complex technical challenges at scale.

Financial Services

Major North American Bank

Mobile Banking Modernization

Led a multi-year mobile app modernization initiative, migrating legacy on-premise infrastructure to cloud. Designed and implemented real-time peer-to-peer payment capabilities including instant transfers, auto-deposit functionality, and payment request features serving millions of customers.

Cloud migrationP2P paymentsAuto-depositPayment requests

Insurance

National Group Benefits Provider

Digital Plan Administration

Built a self-service portal enabling HR administrators to manage employee group benefits online. The platform replaced phone-based workflows with digital capabilities for member enrollment, coverage adjustments, and plan administration, accelerating digitization during a period of rapid remote work adoption.

Self-service portalMember managementCoverage administrationDigital onboarding

Hospitality & Entertainment

Global Casino & Resort Group

Loyalty Program & Mobile Experience

Designed and delivered a new customer loyalty program from the ground up, including native mobile applications. Led requirements gathering and technical delivery across a global property portfolio, creating unified digital experiences for guests across hotels, casinos, and entertainment venues.

Loyalty platformMobile appsGlobal rolloutGuest experience

Home Care

Regional Home Care Provider

Salesforce Referral Management

Implemented Salesforce to streamline the referral intake process for a home care organization. The solution digitized a multi-stage workflow, from hospital referrals through client screening, care treatment planning, goal setting, intervention delivery, and outcome assessment, coordinating multiple care coordinators across each case.

Salesforce implementationReferral automationCare coordinationWorkflow optimization

Healthcare AI

Clinical AI Startup

Clinical Intelligence Platform

Built an AI platform that helps physicians better understand patient files before appointments. The system analyzes patient history and medical records, surfacing relevant insights to streamline care delivery and support more informed clinical decision-making.

AI analysisPatient insightsClinical workflowCare optimization

Healthcare AI

Voice AI Startup

AI Receptionist Platform

Developed an AI receptionist platform for allied health providers including RMTs, chiropractors, and other practitioners. The system handles inbound calls, answers patient inquiries, and books appointments directly into provider calendars, giving practitioners time back to focus on patient care.

AI voice agentAppointment bookingCalendar integrationCall handling